AOL is a web-based email service offered by AOL as a part of Verizon Communications. It offers a wide variety of exciting features that include email storage capacity, email attachments with limit up to 25 GB, virus protection, spam protection, spell checker and many more. Moreover, you don’t need to be an AOL user for accessing the AOL email features. But at certain times, there might occur a problem of a blank screen while signing into your account.
The black screen can be really irritating and you might feel like frustrated while confronting such an issue. And the problems seem to be worse when you actually don’t know what to do in such scenario. But you can fix the problem yourself or simply reach out to AOL customer support number which is available online 24×7.
Fixing the blank screen issue while signing into AOL email
Step 1: Clear cookies, cache, history, and footprints of any of the websites you have visited in your browser.
Step 2: Reset web settings by making them change into default settings option.
Step 3: Temporarily disable a firewall or configure McAfee or allow all the friendly URLs from the AOL. Also, disable your pop blocking software and try accessing your account.
Step 4: Enable only essential startup programs
Step 5: Disable the proxy server in Internet options
Step 6: Enable the cookies on your browser as disabling the cookies may sometimes cause the blank page problem.
Step 7: Repair the network stack list using NetShell
Step 8: Run a quick restore that will allow resetting the AOL Desktop software to its default state by deleting all updates downloaded in past.
Step 9: Uninstall and reinstall the AOL Desktop Software
Step 10: Run the windows update utility
With the help of the above-mentioned points, you can fix the problem of a blank screen while signing into your AOL email. In case you encounter any issues or need help regarding the troubleshooting, then you can get in touch with AOL technical support number at any time of the day.